Privacy & confidentiality

The Home-Start Approach to confidentiality

Home-Start, through a volunteer, develops a very special and privileged relationship with a family. By visiting a family regularly and informally at home, a volunteer becomes a friend, a trusted listener and supporter and is likely to be the recipient of personal and private information.

Home-Start has a duty to respect information that is shared with a volunteer, which is of a personal and private nature and does not impact on the safety or welfare of children.

Where there is a concern about a child's safety or welfare, Home-Start will share information with relevant agencies.

However, all personal and private information, which has no relevance to other agencies or does not impact on the safety or welfare of a child, will remain confidential.

It should be noted that other agencies may not share Home-Start's view of confidentiality.

This website uses cookies

We use cookies to track users as they travel through this website - for instance, to count the total number of users who access the site over a particular period of time, to understand which pages attract most visitors, and to understand what software is used to browse our site.

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. They make it possible for us to track users without using personal information. We do not ask for personal information such as name, address or e-mail address, but the cookie may record your IP address and other information about your computer. This information is only used to make our service more efficient and our website more useful.

If you are concerned about cookies, you can turn them off in your browser.